FAQ

We carry out a wide range of property repairs, including but not limited to plumbing, electrical, roofing, painting, carpentry, and general maintenance. We don't mind small jobs or the odd ones. For a list of some of the works, please visit https://www.propertyrepairsgc.com/services

We are based out of Mermaid Waters and primarily serve the Gold Coast region. Our service area extends from Nerang to Banora Point, encompassing various suburbs and communities within this area. Whether you're located in a residential neighborhood or a commercial district, we're here to assist you with your property repair needs.

Yes, all of our repair technicians are insured professionals with extensive experience in their respective trades. Additionally, we carry full liability insurance for your peace of mind.

• We strive to respond to all repair requests promptly. If you send us an SMS with photos and a description of the repair needed, this will result in the quickest response. Our team will assess the urgency of your repair needs and schedule a service appointment accordingly.

• Yes, we understand that emergencies can happen at any time. We offer 24/7 emergency repair services to address urgent repair needs promptly. Please note that there will be a surcharge for emergency services, and availability may vary depending on the urgency of other repair requests.

You can request a repair service by calling our number directly, sending us an SMS with photos and a description of the repair work needed, or filling out the contact form on our website. Our team will promptly follow up to schedule a service appointment based on the information provided.

We accept various payment methods, including cash or bank transfers. Payment is due upon completion of the repair service, and it's only required once you are satisfied with the work carried out.

• Yes, we stand behind the quality of our repair work. We offer warranties on labour and materials for your peace of mind. Please contact us for specific warranty details.

Yes, we offer flexible scheduling options to accommodate your busy schedule. While there is no surcharge for works within our business hours of Mon - Sat: 730am - 430pm​, there is a surcharge for works scheduled outside of these hours, including evenings and weekends. Please contact us for more information on scheduling options and surcharges.